In defence of Royal Free Hospital

Published: 2nd June, 2011

• FOLLOWING the recent controversy about the Royal Free Hospital in Hampstead failing to meet the legal standards when caring for the elderly, I feel that I must write in its defence.

Five years ago at the age of 60 I was admitted to the Royal Free for what was to be the first of two life-saving operations. 

During both stays there, and each period was for more than three weeks, I received tremendous care and excellent treatment. 

This was from everyone. The nursing staff could not have been kinder or more helpful. The doctors and surgeons were efficient, friendly and compassionate. Even the cleaning staff were friendly and helpful.

To give you an indication: a couple of days after having been admitted via the A&E it was confirmed that I would need a pretty serious operation. 

I had been in pain and was, quite frankly, frightened. One of the ward nurses took my hand and went with me all the way to theatre comforting me all the way. That, I believe, was above and beyond the call of duty.

It is quite possible others have not had the same experience as I did but I have to say that the care I received could not have been better.
Martin Thompson
Christchurch Hill, NW3