No control of contractors improving my home

Published: 4 March 2010

• I AM unsurprised by the news that Camden tenants are refusing the offer of kitchen and bathroom refurbish­ments, work on my flat started more than four months ago and I still have no date for completion of the project.

If anyone agrees to it, they soon discover that Camden have no control over their contractors, who work to a time schedule that suits them sometimes only one day a week in my case.

Appointments are not kept, calls are not returned, and Camden, though vaguely sympathetic, are ineffectual in resolving the situation. Had I known the reality of what refurbishment would entail, I would have had nothing to do with it. I would prefer it if my name and address were withheld. I would like the work on my flat finished this year!
Name and address supplied,
WC1